Local Payment Integration
We've built our privacy framework around JazzCash, Easypaisa, SadaPay and Raast so your payment data flows through trusted local rails, not international intermediaries.
LEGAL REFERENCE
How We Protect Your Account on toloka
Your privacy is built into every part of toloka. We encrypt your account details, secure your JazzCash and Easypaisa transactions, and keep your personal information separate from our...
Encrypted transactionsSecure payment railsData protection standards
What We Collect and Why
When you open an account on toloka, we collect your name, contact details, and payment information to verify your identity and process withdrawals through JazzCash, Easypaisa, SadaPay and Raast. We also track your gameplay activity, login history, and account balance to detect fraud and prevent misuse. Your data stays on our secure servers in supported regions where local law permits. We never
sell your personal information to third parties. Our privacy practices comply with international data-protection standards and local regulations in Pakistan. If you have questions about how we handle your data, our support team is available through the channels listed below.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SECURITY STANDARDS
How We Earn Your Trust
Encryption Protocol
All data transmitted between your device and toloka servers uses industry-standard TLS encryption. Your JazzCash and Easypaisa credentials are never stored in plain text on our systems.
Identity Verification
We verify your identity during account creation to prevent fraud and money laundering. This protects both your account and the integrity of our platform for all players.
Payment Security
Withdrawals through JazzCash, Easypaisa, SadaPay and Raast are processed through tokenized payment gateways. Your banking details are never exposed to toloka directly.
Audit Trails
We maintain detailed logs of account access, deposits, withdrawals and gameplay. These records help us detect suspicious activity and resolve disputes quickly.
Data Retention
We keep your account data for the duration of your membership plus seven years for regulatory compliance. Deleted accounts are purged from active systems within 30 days.
Third-Party Audits
Our privacy and security practices are reviewed by independent compliance specialists. We maintain certifications for data handling and payment-system security.
POLICY CONSISTENCY
What Sets Our Privacy Approach Apart
Transparent Data Use
We don't use your gameplay data for targeted advertising or sell it to marketing firms. Your account history stays within toloka for fraud prevention and account support only.
Account Portability
You can request a complete export of your account data, including transaction history and personal details, in a standard format within 14 days of your request.
Right to Deletion
You can request account closure and data deletion at any time. We'll remove your personal information from active systems, keeping only anonymized records for compliance.
Cookie Transparency
We use cookies only for session management and fraud detection. We don't place tracking pixels or third-party cookies on your device without explicit consent.
Breach Notification
If we detect unauthorized access to your account or payment data, we notify you within 48 hours and provide guidance on securing your account and payment methods.
Policy Updates
When we change this privacy policy, we notify you by email at least 30 days in advance. You can review changes and decide whether to continue using toloka.
ACCOUNT SAFEGUARDS
Privacy Features Built Into Your Account
Two-Factor Authentication
Enable 2FA on your toloka account to add a second...
Session Timeout
Your account automatically logs out after 15 minutes of inactivity...
Device Recognition
toloka remembers your trusted devices. If you log in from...
Withdrawal Verification
Before processing withdrawals to JazzCash, Easypaisa, SadaPay or Raast, we...
Login History
View all recent logins in your account settings, including device...
Privacy Controls
Manage your communication preferences, marketing consent and data-sharing settings directly...
Privacy Policy Questions Answered
No. We share your data only with payment processors like JazzCash and Easypaisa to complete transactions, and with legal authorities if required by law. We never sell your personal information to advertisers, data brokers or third-party marketers.
We keep your account data while your membership is active. After you close your account, we retain anonymized records for seven years to comply with financial regulations in Pakistan. Personal identifiers are deleted within 30 days.
Yes. Submit a data-access request through your account settings or email our support team. We'll provide your complete account history, transaction records and personal details in a portable format within 14 days.
We monitor our systems 24/7 for unauthorized access. If we detect a breach affecting your account or payment data, we notify you within 48 hours with details of what was compromised and steps to secure your account.
No. Your payment credentials are tokenized through secure payment gateways. toloka stores only a token reference, not your actual banking details. This protects your account from direct exposure to our systems.
Yes. Request account closure through your settings or contact support. We'll delete your personal information from active systems within 30 days. Anonymized transaction records are kept for seven years for regulatory compliance.
We use cookies only for session management, fraud detection and account security. We don't place third-party tracking pixels or share cookie data with advertisers. You can disable non-essential cookies in your browser settings.